Due to the deteriorating Middle East situation and closure of Israel's airspace, DHL has suspended all domestic operations in Israel and international air express parcel services to Israel with immediate effect. The resumption date remains undetermined and will be announced via official channels.
Order Handling:
Customers who paid for parcels to Israel via Rakufun on June 18 and whose packages remain unshipped should contact online customer service immediately for a free order cancellation. Refunds will be processed within 1-5 working days and returned to the original payment method.
We apologize for the inconvenience and appreciate your understanding. For further inquiries, please contact our customer service.
